Privacy Policy for Vita Remedies

Effective date: 22 August,2025

This Privacy Policy explains how Vita Remedies (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when visitors access or use our website vitaremedies.in (the “Site”) and any related services.

By using the Site, visitors consent to the practices described in this Privacy Policy.

1) Who We Are

• Legal entity: Vita Remedies (India)

• Website: vitaremedies.in

• Contact email: vitacarep@gmail.com

• Registered address: Khasra No- 2388/1780, Village -Thana , Morpen Road ,P.O- Baddi,Teh-Baddi , Distt- Solan (H.P) 173205

2) Information We Collect

a) Information provided directly

• Contact details: name, email address, phone number, company, and message when submitting forms.

• Order/Business inquiries: product interests, delivery address, GST details, and any documents shared voluntarily.

b) Automatically collected (via Site usage)

• Device and usage data: IP address, browser type/version, operating system, referring URLs, pages visited, time spent, and clickstream data.

• Cookies and similar technologies: analytics cookies, preference cookies, and performance cookies.

c) From third parties

• Advertising and analytics partners (e.g., Meta/Google) may provide aggregated or interest-based data where permitted.

• Payment/Logistics partners (if used) may share limited status updates necessary to fulfil requests.

Note: We do not knowingly collect data from children under 18. If any such data is discovered, it will be deleted.

3) How We Use Information

• To respond to inquiries, provide requested information, and offer quotes or proposals.

• To process orders, deliveries, and customer support.

• To improve Site performance, content, and user experience (UX).

• For analytics, marketing, and advertising, including retargeting and measurement.

• To send updates about products, promotions, regulatory notices, and policy changes.

• To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

• To comply with legal obligations and enforce our terms.

4) Legal Bases (GDPR-style transparency)

Where applicable, we rely on:

• Consent (e.g., marketing cookies, newsletters).

• Contract performance (e.g., responding to a query, processing an order).

• Legitimate interests (e.g., website analytics, security).

• Legal obligations (e.g., tax, regulatory compliance).

5) Cookies and Tracking

We use cookies and similar technologies to:

• Remember preferences and enhance navigation.

• Measure traffic and performance (e.g., Google Analytics).

• Support advertising and retargeting (e.g., Facebook Pixel/Meta Pixel, Google Ads).

Cookie choices:

• Visitors can manage cookies via browser settings and, if implemented, our cookie banner/preferences.

• Disabling certain cookies may impact Site functionality.

6) Analytics and Advertising Partners

• Google Analytics: used to analyze traffic and usage trends.

• Meta/Google Ads: used for remarketing, conversion tracking, and audience measurement.

• UTM parameters and event tracking may be used to measure campaign performance.

These partners may set cookies or collect identifiers to deliver ads based on prior visits and interests in accordance with their policies.

7) Sharing and Disclosure

We may share personal information with:

• Service providers and vendors: hosting, cloud storage, email/SMS providers, analytics, payment gateways, logistics, CRM, and customer support tools.

• Advertising partners: for audience targeting and measurement in accordance with consent and applicable law.

• Professional advisors: auditors, accountants, legal counsel.

• Government/law enforcement: when required by law or to protect rights, property, or safety.

• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

We do not sell personal information.

8) International Transfers

If information is transferred outside India (or the visitor’s country) to jurisdictions with different data protection laws, appropriate safeguards will be used (e.g., contractual protections) to protect personal information.

9) Data Retention

We retain personal information only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. Retention periods vary by data category and legal needs. After expiry, data is securely deleted or anonymized.

10) Data Security

We use reasonable technical and organizational measures to protect personal information, including:

• HTTPS encryption, secure hosting, and access controls.

• Least-privilege access for staff and vendors.

• Regular updates and security monitoring where feasible.
  No method of transmission or storage is completely secure; residual risk cannot be eliminated.

11) Your Rights

Depending on applicable laws, users may have rights to:

• Access, correct, or update personal information.

• Object to or restrict certain processing activities.

• Withdraw consent for marketing at any time.

• Request deletion, portability, or a copy of personal data, subject to legal exceptions.

To exercise rights, contact: [Insert official email]. Identity verification may be required.

12) Communications Preferences

• Marketing emails/SMS/WhatsApp: opt-out instructions are included in messages or can be requested via email.

• Remarketing ads: adjust settings via Meta/Google ad preferences and browser cookie controls.

13) Third-Party Links

The Site may contain links to third-party websites or services. This Policy does not cover those sites. Review their privacy policies before providing personal information.

14) Children’s Privacy

The Site is not intended for individuals under 18. We do not knowingly collect data from children. If a guardian believes a child has provided data, contact us to remove it.

15) Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Effective date.” Material changes may be notified via email or a Site notice where appropriate.

16) Contact Us

For questions, requests, or complaints regarding this Privacy Policy or data practices:

• Email: vitacarep@gmail.com

• Address: Khasra No- 2388/1780, Village -Thana , Morpen Road ,P.O- Baddi,Teh-Baddi , Distt- Solan (H.P) 173205

• Phone/WhatsApp: +91-9429797027